Tap and hold on the Messenger icon until options show.Ħ. Go to the screen where the Messenger icon is located.Ģ. So try to follow these steps to clear its cache and data:ġ. This is a very effective solution to app problems and at this point, we can already assume that the problem is with the Messenger itself. If the camera works properly, then move on to the next solution.ĭoing this will reset the app. To do so, launch the camera and try to snap pictures or record short videos. We just need to rule out the possibility that the problem is with the camera of your phone. Make necessary changes and then try using Messenger again.Īfter making sure that the app is allowed to use the camera and yet it doesn’t work during video calls, then move on to the next solution.įor this procedure, all you need to do is test if the camera works on its own. The next screen will show you the services that the app is allowed to access.ħ. Scroll down to find Permissions and tap on it.Ħ. Tap and hold on its icon until options show.ĥ. Go to the screen where the Messenger app is located.ģ. Swipe up from the bottom of the screen to pull up the app drawer.Ģ. That’s the reason why before we proceed, it’s best to check the permissions of the app.ġ. However, there are times when the prompt wouldn’t just pop up. When an app like the Messenger tries to use the camera, more often than not, you will be prompted about it and you will choose whether to allow or deny it. If still not, then move on to the next solution. When the logo shows, release both keys and wait until the device has finished rebooting.Īfter doing it, open Messenger and see if the camera is now working. This will force your phone to power itself down and turn back on.Ģ. To do this, press and hold the volume down button and the power key for 10 seconds. That’s why you need to do the forced restart first to refresh your phone’s memory and reload all apps and services.ġ. For this problem, you only need to do a few troubleshooting procedures and don’t worry, they’re pretty easy and safe.īefore anything else, make sure that this problem isn’t due to a minor system glitch.

Camera doesn39t work on skype